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Report a Map Improvement with ALK MapSure
We are continuously working to enhance ALK's Digital Maps to provide the best possible navigation experience. Help us improve specific areas more quickly by reporting a road or address that is missing or needs updating in the form below. Map update requests are only applicable for the U.S and Canada.
- Before submitting your map improvement request, please check to see that your CoPilot Live is up-to-date with the latest maps. Click here to learn how
- If this is a software related issue, please contact our Support team at www.copilotlive.com/support.
- Turn restrictions, exit signpost corrections and one-way street errors can be reported through MapSure but are not included in the 45 day guarantee. These changes will be updated in the quarterly map updates.
- POIs (Points of Interest) are not part of the MapSure service.

ALK Digital Maps Licensing Opportunities
ALK MapSure Service Eligibility
MapSure map updates and improvements are only available for certain navigation products and models.
If your product does not appear in the list below then it is not eligible for the MapSure service. We welcome your map update request, however please be advised you will not receive a map update for your product.
- CoPilot Live Premium
- CoPilot Live Standard
- CoPilot Live Premium HD
- CoPilot Live v8
- iPhone
- Android
- iPad 3G
- Windows Mobile
- Laptop
- CoPilot Truck v8
- iPhone
- Android
- iPad 3G
- Windows Mobile
- CoPilot Live Directions
- PC*MILER Navigator 450, 550 and 750
- RightWay 550
- RightWay 550 Spotter Dale Jr.
- RightWay 550 Spotter Tony Stewart
